Your Trusted Partner for Information Technology in Colac for over 19 years
Understanding your unique needs is critical for our team in order to best serve you.
What We Do
Our Services
Managed IT Support
We can help clients improve productivity, set predictable controlled costs, and reduce the impact of infrastructure challenges on daily operations. We can focus on your IT so you can focus on your business.
Cyber Security Services
Experience a 24×7 cyber security operations center that puts state-of-the-art threat intelligence behind your digital assets to detect attacks against critical assets before it leads to a data breach.
Cloud Services
Maximise and support the cloud to drive revenue and growth through impeccable automation, desktop visualisation, backup, and disaster recovery in public, private or hybrid cloud environments.
Business Continuity
Let our business continuity consulting and management services help you minimise your company’s level of risk and increase your resiliency.
Office 365 Services
Our Office 365 managed services can help maintain the sustainable operation of Office 365 solutions, such as user help desk, maintenance of the Office 365 ecosystem, Office 365 implementation or evolution, such as customization, integration, and migration.
NDIS IT Support
We understand the unique needs and challenges faced by the NDIS sector as we offer cloud services, cybersecurity solutions, IT consulting, and service desk for carers and support workers.
Teams VOIP Services
Reduce cost and increase your communication’s effectiveness through Teams VOIP services.
Be able to answer all calls and easily route them to the right queues with defined custom settings and more.
A trusted support
& consulting solution
for your business
Our expert team will cater to all of
your business’s IT needs in Colac.
VISION
Our Commitment
We’re a team of dedicated and committed technology experts addressing almost every aspect of IT, serving clients across multiple industry verticals in Colac and around Australia.
Our approach and services are always strategically focused on furthering your business goals.
MISSION
Our Approach
With professional global experience and proven success across industries, we can do more than just unburden your IT team so they can drive new business value, innovate, and collaborate across departments. As your strategic partner for your organisation’s S.M.A.R.T. goals, we’ll help achieve your business goals with our proactive approach, deep expertise, and dedication to your success.
PROFESSIONAL
Why Work With Us
All around tech support
No hidden charges
Tailored support
Certified & Experienced Team
Your Strategic IT Partner
PROFESSIONAL
Testimonials
Why our clients love Coltek solutions
We have been given and continue to be given fantastic service by the I.T. How To team! They are super prompt to our enquiries and brilliant communicators. Jeff comes for regular visits to our company to ensure we're up to date with the best security measures and provide any additional education or support.
I have had the pleasure of dealing with Jeff and the team at I.T. How To for the Cyber Protection needs of my business. Jeff was extremely efficient and very responsive at all stages of the process. He explained things in an easy-to-understand way and I am super happy to have them on my team, helping to prevent cyberattacks, and the like, on my business. It's a highly needed service for all business owners and I highly recommend you use I.T. How to.
I highly recommend Jeff of I.T how to for any of your IT needs. I ran into a problem with my laptop and it was time for an upgrade - after discussing with Jeff what I required to run my business, his knowledge advise and service was nothing short of fantastic. Within a day he had transferred me from my old laptop to new, without a glitch. His follow-up service is very appreciated also. He speaks IT in a way I understood as it is not my strong point. Will continue to return to Jeff for advise and service.
Thanks so much Jeff for making the process so easy!
The team at IT How To has been our IT support for about 12 months now. We cannot express how many times we have contacted the team with anxiety or uncertainty! What we are met with on the other end is a calm team member (normally Dylan) who calms our team members down and reassures them that everything can be fixed! 💯 of the time the issue has been fixed! We cannot recommend this company highly enough as the stars only go to 5 but definitely a 6 out of 5 stars in our opinion.
We've been delighted by IT How To and their support for our team in Australia and overseas. Great service and advice that continues to meet our needs and keep our data secure and accessible to subscribers. Highly recommended!
Great team that's quick to respond and help with all my computing needs. Thanks guys.
Thanks to Rowan and Nick for a great job. After waiting for days for the NBN technician to come and tell us he can’t help and getting bad advice from the previous telco, you guys had us up and running in no time. Really appreciated. Running the data cabling through our NAS seems to be working very quickly. Looking forward to when the Starling business package arrives. Thanks again - job well done!
Everything is bang on the money. I can’t believe I put up with the old computer for so long. Thank you and thank all the guys for me. I’m a very happy Mac owner.
After googling a few different businesses, we found IT How To. Jeff and the team were very easy to deal with and very punctual. Great communication and customer service. We wouldn’t hesitate to recommend them.
We have been working with the IT How To team since 2018 on all our IT Support and Cyber Security. As a client-based service, we feel secure that all our client’s data is protected. There is also ongoing help around IT for all our staff, no matter how big or small. I am happy to recommend Shane and his team.
Trustworthy, friendly, and quick response times are what I appreciate about the services I get from I.T How To.
‘IT How To has been amazing for our business, making the trouble-free switch to ensure all our staff are working on the one program/platform. Helping to troubleshoot uploading of footage to one space and supporting the team when issues do arise. The support team are great with a quick response time. I couldn’t recommend them enough.
Precision Plumbing heating and cooling Usually, when I call for tech support from I.T How To, it's urgent and I'm stressed out. Problems like; emails are down, I can't open outlook, my computers are losing their mind, all of which means I can't run my business. These guys are always quick to respond and to wave their magic wands. They completely understand my urgency
Let’s Get In Touch!
Experience the IT service solutions that you deserve.
Tell us the problem you want some help with, allow us to be your solution!